Mercore enables secure, compliant access to global trade. We helped build their KYC data wallet and management platform to streamline onboarding in complex trade finance environments.
Mercore approached Tech Alchemy with a complex challenge: build a product that supports regulatory compliance while still delivering a smooth, user-first experience. We worked closely with their leadership team and analysts to define user needs, regulatory workflows, and product goals — all within the strict standards of global trade finance.
01Mercore approached Tech Alchemy with a complex challenge: build a product that supports regulatory compliance while still delivering a smooth, user-first experience. We worked closely with their leadership team and analysts to define user needs, regulatory workflows, and product goals — all within the strict standards of global trade finance.
A clear product direction with dual focus: a customer-facing KYC data wallet for onboarding and risk profiling, and an operations panel for analyst-led reviews, case tracking, and compliance oversight.
Through collaborative planning and system design workshops, we explored how KYC, AML, sanction screening, and case management could be unified into a single, intuitive experience. We mapped analyst workflows, risk scoring models, and compliance stages to ensure each part of the platform aligned with industry best practices.
02Through collaborative planning and system design workshops, we explored how KYC, AML, sanction screening, and case management could be unified into a single, intuitive experience. We mapped analyst workflows, risk scoring models, and compliance stages to ensure each part of the platform aligned with industry best practices.
A robust UX and process map that mirrored real-world compliance team workflows — structured, scalable, and designed to meet regulatory scrutiny.
We translated complex flows into clean, high-fidelity designs. Weekly sessions with Mercore’s product and compliance teams ensured every screen aligned with user needs — whether that was an SME uploading identity docs or an analyst reviewing a flagged risk case.
A clickable prototype and complete design system that balanced compliance-grade robustness with enterprise-grade usability — ready to hand off to engineering with clarity.
We built the MVP using secure, scalable components — including video-based KYC/AML verification, biometric checks, sanction screening integrations, and audit-friendly task management tools. Our team worked in sprints, demoing progress and running hands-on testing sessions with Mercore analysts.
04We built the MVP using secure, scalable components — including video-based KYC/AML verification, biometric checks, sanction screening integrations, and audit-friendly task management tools. Our team worked in sprints, demoing progress and running hands-on testing sessions with Mercore analysts.
A powerful dual-platform solution:
- A client dashboard to manage onboarding and verification
- An operations panel for analysts to manage risk scoring, reviews, and finance application workflows — all with audit trails and full task visibility
We supported Mercore through launch and early usage, with continual improvements and planning for post-MVP scale. Together, we built a product trusted by analysts and compliant with the demands of modern finance.
The platform now supports full KYC lifecycle management and analyst oversight — including the U.K.’s first digital bill of exchange transaction. Backed by a team of 150+ financial crime compliance professionals, Mercore is setting the new standard for secure, compliant onboarding in global trade finance.
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